Privacy Policy

Kingdom Cares Transportation

Effective Date: June 2, 2026  |  Last Updated: June 2, 2026

1. Introduction

Kingdom Cares ("we," "our," or "us") operates the Kingdom Cares mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully.

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Information You Provide

Data TypePurposeRequired?
Full nameAccount creation, shown to drivers and ridersYes
Email addressLogin, receipts, account communicationsYes
PasswordAccount authentication (stored as bcrypt hash)Yes
Phone numberDriver/rider contact during active rideOptional
Profile photoDriver/rider identificationOptional
Vehicle informationDriver onboarding and rider safetyDrivers only
Emergency contactSafety featureOptional

b. Location Data

TypeWhen CollectedPurpose
Precise location (foreground)While using the AppShow nearby drivers, ride tracking, navigation
Precise location (background)During active rides (drivers only)Real-time ride tracking for riders

Location data is not collected when the App is closed. Background location is only active for drivers during an in-progress ride.

c. Payment Information

Payment processing is handled by Stripe. We do not store raw credit card numbers on our servers. We retain your ride payment history for receipt and dispute resolution purposes.

d. Automatically Collected Information

3. How We Use Your Information

4. Information Sharing

We do not sell your personal information. We share information only in these circumstances:

5. Data Retention

We retain your personal information for as long as your account is active. Anonymised ride history is retained for legal and safety compliance after account deletion. Payment records are retained as required by applicable financial regulations.

6. Account Deletion

You can delete your account directly within the App at any time by navigating to your Profile and selecting "Delete Account." Upon deletion:

To request deletion by email, contact us at privacy@kingdomcares.com. We will process your request within 30 days.

7. Data Security

We use industry-standard encryption (HTTPS/TLS) for all data transmitted between the App and our servers. Passwords are stored as bcrypt hashes. Payment data is tokenized by Stripe and never stored on our servers.

8. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights

Depending on your location, you may have rights to:

To exercise any of these rights, contact us at privacy@kingdomcares.com.

10. Third-Party Services

ServicePurposePrivacy Policy
StripePayment processingstripe.com/privacy
Google Maps PlatformAddress search, navigationpolicies.google.com/privacy
ExpoPush notifications, app infrastructureexpo.dev/privacy

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by displaying a notice in the App or by sending an email. Your continued use of the App after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us: